1% of bugs caused 50% of all incredible system errors.
Microsoft's error reporting system has reduced about 80% of system –as they say- errors which encouraged them to make a new way of error reporting.
Microsoft has evolved a new way of customer feedback system. The idea is that Microsoft knows how pain customers suffer when a failure happens in any of their systems. So, Microsoft's employees must share pain with customers.
Thus, WSYP project or We Share Your Pain. WSYP was developed by Microsoft team in
Electric shocks are generated through the chair arm sleeves.
The back of the chair releases back and thrusts forward into the person sitting, into the chair.
Option 3: Micro-Jab option
Watch it in the video.
There is also an ejection option to eject the programmers who have commutative serious bugs out of Microsoft.
Share and Don't Share message box.
Live video so that customers see the programmer cause their system to fail being punished with the selected option.
Micro stun in action
Ejection mechanism after serious errors
The video and the presentation can be found at:
A very interesting video
It's interesting to see how Microsoft feels customers' pains.
I have the video it's about 20MB
Microsoft believes that this system will reduce system errors massively.
And I think by know you don't care about being employed at Microsoft.